QuantaSec’s Annual Maintenance Contracts (AMCs) are designed to ensure your security and IT systems run reliably, securely, and efficiently year-round. We offer both preventive and reactive maintenance services to reduce downtime and prolong the lifespan of your systems.
Our AMC packages include periodic health checks, system audits, firmware updates, remote diagnostics, on-site support, and emergency response. Backed by strong Service Level Agreements (SLAs), we deliver dependable support tailored to your organization’s operational needs.
Service Overview
Whether managing a single site or multi-location infrastructure, our AMC services ensure optimal system performance, quick troubleshooting, and timely upgrades. We support a wide range of systems including surveillance, access control, IT networks, and more.
- Preventive and corrective maintenance services.
- 24/7 emergency support with defined SLAs.
- Detailed reporting and performance insights.
Routine System Health Checks
Remote & On-Site Support
Emergency Response Handling
Reliable Uptime
Our AMC services are focused on preventing issues before they arise. Through regular maintenance and real-time monitoring, we help ensure uninterrupted system operations and reduce the risk of costly failures or security breaches.
- Proactive alerts and diagnostics.
- Scheduled firmware updates and backups.
Preferred Partner for Enterprises & Facilities
Key Functionalities
1
Preventive Maintenance Visits
Regular site visits to inspect, test, and optimize system performance before issues arise.
2
24/7 Emergency Support
Round-the-clock service desk and rapid response for critical failures and urgent issues.
3
System Audit & Reporting
Periodic performance and usage reports for informed decision-making and compliance tracking.
Frequently Asked Questions
Our AMCs cover surveillance, access control, fire alarms, intercoms, IT networks, and more depending on client needs.
Yes. Our AMC clients get access to 24/7 emergency support as per the agreed SLA terms.
Absolutely. We tailor maintenance visits and scope according to your operations, risk tolerance, and compliance needs.
We provide detailed reports after every visit, along with performance trends and incident tracking throughout the AMC period.